As community consultants we love to help businesses like yours engage with their audience through online communities. Wherever you're starting your community journey, we will help you take the next steps.
Book a strategy callTo build a thriving community you first need to build a rock-solid strategy. Through years of experience with community building, we know this is the most difficult step to take. Fortunately, you don’t have to do it alone. We’d love to help you navigate through this phase. We usually do this in three steps:
We start by conducting interviews with your key stakeholders and by gathering useful data from your current operation. In our experience, a good mix of external and internal input provides the best basis for your strategy.
We organize multiple strategy workshops, in which we help you answer questions such as:
We document the key findings and recommendations in an actionable community strategy and community program outline. You and your team will know what to focus on and how to measure your progress.
To build a thriving community you first need to build a rock-solid strategy. Through years of experience with community building, we know this is the most difficult step to take. Fortunately, you don’t have to do it alone. We’d love to help you navigate through this phase. We usually do this in three steps:
We start by conducting interviews with your key stakeholders and by gathering useful data from your current operation. In our experience, a good mix of external and internal input provides the best basis for your strategy.
We organize multiple strategy workshops, in which we help you answer questions such as:
We document the key findings and recommendations in an actionable community strategy and community program outline. You and your team will know what to focus on and how to measure your progress.
We organize journey mapping workshops to visualize critical community journeys. This will help you identify improvementsand ensure a seamless and engaging experience across your digital touchpoints.
Our developers understand what it takes to develop a community and know the community platforms inside out. Enhance your community with custom features that delight your members. Integrate with your digital landscape and incorporate data and flows from other systems to create a seamless community journey.
Our UX designers are experts in designing an engaging community experience. They know exactly how to get the most out of your community platform. To create the best community experience, they’ll make sure your community works together smoothly with your other digital touchpoints.
Our experienced community managers can jumpright in when you need it. We can provide cover if you temporarily needreinforcement or can take the lead if you want to bring your team to the nextlevel.
3sides is a certified Telligent / Verint Community Alliance Partner
The BMW - 3sides team won the Better Together Platinum award in 2023 for the most innovative project. 3sides has been partnering with BMW on their community since 2022.
The England Football - 3sides team won the Better Together Platinum Verint Award in 2022 for the most impactful project. England Football/The Football Association have been working together with 3sides since 2020.
The OpenText - 3sides team won the Driving Digital-First Engagement Award in 2022. OpenText has been working together with 3sides since 2020.
The England Football - 3sides team won the Better Together Platinum Award in 2022. England Football/The Football Association have been working together with 3sides since 2020.
sides wins Verint EMEA 2022 Platinum, Gold and Silver Awards
3sides was recognized for our 2022 projects that got 3 separate Verint Community Customers winning awards in the following categories:
Have a chat with one of our community success experts